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ShippingOrdering an item from MyFineWineLife.com? We can ship to virtually any address in the U.S. Click the topical shipping links on this page for more information, including shipping rates and delivery times. DeliveryWhen you place an order, we will estimate shipping and delivery dates for you based on the shipping options you choose. Shipping date estimates will appear in the order form. After placing your order, you will see both shipping and delivery date estimates in the order confirmation e-mail. Calculating Cost [Go toTop]Shipping costs for orders from MyFineWineLife.com depend upon the method and option you choose. If you choose to group items into as few shipments as possible, you'll be charged for one regular per-shipment fee, as well as a per-item fee for each item in that shipment. If you choose to ship items as soon as they become available, we'll charge you full per-shipment fees for each shipment as well as a per-item fee for each item. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Delivery EstimatesOur estimated shipping dates are based on several factors, including your destination address, and whether you have requested that we minimize the number of shipments or ship items as they become available. The estimated shipping date is displayed on the order form, just before you place your order and in your confirming e-mail. We calculate delivery estimates by taking the estimated shipping date and adding the time it takes a package to travel from the manufacturer to your destination address, based on the shipping speed you've chosen. Most orders ship within 2 days of purchase. What if I want to get my items faster? If you need your shipment faster than UPS Ground please call us at 888.867.8046. If I request One-Day Shipping, will I get my order the next day? Cellars are very heavy to ship and require ground shipping. Since it takes two days to pack and ship, then it must travel by truck you will not receive it next day. How much does shipping cost?
Additional fees will apply to territories and international shipments. E-mail us or call for quote Toll Free at 888.867.8046 What if the estimated delivery date has passed and I still don't have my order? Orders that are fulfilled by MyFineWineLife.com and shipped via a trackable method (such as UPS) will have tracking information. Please check this information if available and read through the following options:
Recycling Our Packaging MaterialsMyFineWineLife.com recognizes the importance of shipping your items so that they arrive in perfect condition, and we use a variety of packaging materials to protect the products you've ordered. But we also care about the environment, as do many of our customers. That's why we make sure our packaging materials are recyclable, and, where possible, made from recycled materials themselves or recycled from suppliers. Items Requiring Special HandlingOversized and extremely heavy books are marked on their product detail pages as requiring a special surcharge. The surcharge varies depending on the size and weight of the item. These charges will be included in the Shipping & Handling subtotal of your order.Once your order leaves our fulfillment center, you will be contacted by the shipper to arrange a specific time for delivery. Due to warranty issues and manufacturer restrictions, we are unable to ship all products to all geographical locations.
Virtually every MyFineWineLife.com order is shipped in a corrugated container composed of 25 to 30 percent postconsumer recycled material. Once used, these containers are 100 percent recyclable for use in the manufacture of other paper products. Corrugated shipping containers are one of the most commonly accepted materials by either curbside recycling programs or at recycling centers nationwide. The Pillows The air-filled cushions sometimes used to protect the items in our shipments are 100 percent recyclable. They're made with either low-density polyethylene (LDPE, recycle symbol 4) or high-density polyethylene (HDPE, recycle symbol 2) resins. If your curbside recycling program doesn't accept them, most local recycling centers will. The Peanuts Some shipments may contain Flo-Pak polystyrene loose fill packing material, commonly known as peanuts. They're made from 100 percent recycled material (waste polystyrene), are nontoxic, and contain no substances--such as CFCs--that are harmful to the earth's ozone layer. Better yet, they're 100 percent recyclable. Check with your curbside recycling program to determine whether it accepts plastic peanuts. If it doesn't, peanuts can be recycled at thousands of locations nationwide, including many local pack-and-ship stores and gift shops. (These stores will often also accept and reuse your boxes.) To find the recycling center nearest you that accepts packing peanuts, call the Peanut Hotline toll free at (800) 828-2214. Other Ways to Recycle
A Note About Oversize Shipments To conserve packing materials, large items such as picnic baskets may be shipped in their original box rather than a MyFineWineLife.com box. In most cases, these are corrugated containers that can be easily recycled, either via your curbside recycling program or at a recycling center. For recycling information on other materials used to pack these shipments, please contact the item's manufacturer. Shipping PreferencesSometimes you need to receive certain items in your order sooner than others. That's why, every time you place an order via our order form, you can choose from one of these shipping preferences:
Read below for more information on each option. Group my items into as few shipments as possibleTrying to keep shipping costs down? Choose this first option. We'll consolidate your items into the fewest shipments possible. (We'll always show you the minimum number of shipments needed to complete your order.) Depending on the availability of the items you're purchasing, you might have to wait a bit longer for your order to ship, but you'll save money on shipping. The number of shipments we make for your order is dependent upon:
In some cases, you might receive more shipments than we indicated you would when you placed your order. Regardless, we will never charge you more for shipping than the amount that was originally quoted to you at the time you place your order. I want my items faster. Ship them as soon as they become available (at additional cost)Ordering items with different availabilities? Don't let the slower items hold up the rest of your order! Choose this option to have your items ship as they become available, beginning with those already in stock. You'll be charged a per-shipment fee for each shipment, but you'll get some or all of your items earlier than you would have if you'd chosen the "Group my items into as few shipments as possible" option. Of course, we'll still attempt to save you money by consolidating items where it makes sense to do so. Note that we're unable to accept payment by check for orders set to ship as items become available Shipping RatesMyFineWineLife.com can ship to virtually any address in the United States. Click the links on this page for more information on costs and delivery times.
Shipping RestrictionsWarranty issues and manufacturer restrictions prevent us from shipping certain products to all geographical locations. You'll be notified while placing your order if we're unable to ship specific items to the address you've selected. Below are some general guidelines for items shipped by MyFineWineLife.com to the following destinations: Most items we sell cannot be shipped to APO/FPO, U.S. Protectorates (including Puerto Rico), International, or Prisons addresses. Large items such as credenza and coolers that require special handling because they are extremely heavy can be shipped only to locations within the U.S. Please also check the product detail pages for this and any other item-specific shipping restrictions.
Tracking Your PackageIf you have a tracking or delivery confirmation number, you can track your package by clicking the "Track packages" link in Your Account. The shipping method and carrier for your package will be listed in Your Account and in your shipment confirmation e-mail. If you need to contact the carrier, you'll find contact information below. Please note that some shipments, such as Postal shipments, are not trackable. If you're not sure whether your order has been shipped, check the status of your recent orders in Your Account. UPS
U.S. Postal Service
DHL Worldwide Express
A1 Courier Services
ABF Freight System, Inc.
Airborne Express
Eagle
Enroute
FedEx
Menlo Worldwide
Undeliverable PackagesOccasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we issue a full refund (including shipping charges). We are unable to re-ship orders that are returned to us as undeliverable. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our Web site. If you suspect your order cannot be delivered as addressed and you have not received confirmation of its return or refund after 4 weeks from the estimated delivery date, please contact us using the link near the bottom of this page. Why Was My Package Undeliverable?Our carriers may deem a package undeliverable for one of the following reasons: Incorrect Address. If the address is incorrect or outdated, the package is typically returned to us by the carrier or the unintended recipient. Please double-check your address carefully when placing a new order. To remove an outdated or incorrect address from your account, click the "Manage your address book" link under the Account Settings heading in Your Account. Click either the Edit button or the Delete Address button beneath the address you want to change or remove. Carrier Does Not Deliver to the Address. The U.S. Postal Service does not deliver to some addresses. If you also have a PO Box address, it's best to use that address for your Onedaysteals.com orders. All orders with "PO BOX" in the address are automatically shipped via U.S. Mail. Also, if you (or your office) have put in a request for address forwarding, please note that the U.S. Postal Service only forwards first-class mail and magazines, and does not forward packages. Address Format. If a post office box address was entered in a format our system does not recognize, the package may be shipped through a carrier that cannot deliver to a post office box. To ensure that such packages are routed through the proper carriers, please enter the box number as "PO BOX" followed by the number. Other Address Problems. In rare cases, it is also possible that the address label became illegible during the shipping and handling process, or that the carrier made a mistake and left the package at a different address then what was printed on the label. Failed Delivery Attempts. Most of our carriers make three attempts to deliver a package. Packages that contain more than $400 of merchandise will always require a signature; otherwise, it is generally up to the driver's discretion to determine whether a signature is required. If the driver feels it is best to obtain a signature and no one is present to accept the delivery after three attempts, the package will be returned to us. Refused by Recipient. If a gift recipient is not expecting a gift, they may refuse the package if they believe it was sent to them in error. If you still want to send these items, you may want to let the recipient know that a surprise is on the way.
Weather DelaysDeliveries to certain areas have been delayed or suspended completely due to weather activity over recent times. Check Your Account for an update on your delivery. Some shipments to affected areas can be delayed by up to 10 days or more. Our carriers have assured us they will deliver packages as swiftly as possible once it is safe for their drivers to do so. We are very sorry for the inconvenience this delay may cause. We hope you will understand that occasionally shipments may be delayed by circumstances beyond our control. Where's My Stuff?Wondering about an order you've already placed? Visit the order summary in Your Account. For assistance with late orders, click the link that describes your purchase. MyFineWineLife.com estimates shipment and delivery dates based on the availability of the items you ordered and the shipping options you selected. You will find both shipping and delivery date estimates in the order summary in Your Account.
After the Estimated Delivery Date If you order does not arrive by the estimated delivery date, it may be lost. Orders shipped via a trackable method (such as UPS) will have tracking information available in Your Account. Please check this information if available and read through the following options:
customerservice@myfinewinelife.com or call us toll free at: 888.867.8046 mail us at: 315 First Street |
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